That's a Great Idea, Gifts & More, Inc. would like for you to be fully satisfied with your online purchase, and to continue shopping with us in the future. For this reason, we allow product returns within 10 days of the shipment date.
Please notify us in advance at email@example.com if you desire to return a product. Please indicate if you would like a return or exchange. Sorry, we can not allow cash refunds. Sorry, no C.O.D. All sale or discounted items are final sales.
All returned products will need to be marked with your address, and with a copy of the receipt enclosed in the box. You will need to return the product in its original box along with all documents and parts. No product will be accepted back without all original documentation and in new condition.
As soon as we receive the product(s) your credit card will be credited. Shipping and handling on returned merchandise is non-refundable. If you have requested an exchange, we will credit or charge your account for the difference. You will need to provide credit card information for these purposes and may call us at 804-380-1885.
As a reminder, when shipping back to us ship prepaid and insured with the package securely packed and wrapped. Be sure to keep record of the tracking number to protect against product loss/damage or theft during transit.
If you refuse a shipment, our shipper will return the order back to us, and we will bill you for both shipping costs (original and return).
Order Fulfillment: We ship primarily UPS and USPS. Most orders ship within a few days of order receipt. Due to the nature of some of the items we sell, the items may not be available immediately. These special order items may result in a longer delivery time. If that is the case we will notify you within 36 hours of your order with an update. If you have ordered an item that is not available or is back-ordered, we will notify you of the situation via email. You will be given the option for a refund should you be unable to wait for the merchandise's availability.
If you would like expedited shipping you may contact us at 804-380-1885 and we will try and make these arrangements for you.
If you should have any questions, please do not hesitate to contact us.